Apprentice Sales Assistant and Animal Carer
(Animaltastic Hemel Hempstead)

An exciting position has arisen at our Hemel Hempstead branch. The ideal candidate must be flexible, enthusiastic, confident and able to multi task within a small team.

Duties to include, but not limited to;

• Completing the daily maintenance and health checks on all species of livestock
• This will include ensuring our high levels of cleanliness and animal welfare are met
• Tasks will also include enclosure maintenance, food preparation and animal health checks
• Attention to detail is essential
• Promoting high levels of customer service to all of our regular and one off customers
• This will involve having a high level of product knowledge and being able to pass on advice and recommendations to give a high level of shopping experience
• Monitoring, maintaining and updating sales display areas to provide attractive sales spaces and help to build the image of the company
• Dealing with multiple types of transactions and payment processes
• Also dealing with customers face to face, over the phone and via email
• Ordering new stock and assisting with the receipt and unloading of goods
• To ensure that the goods are uploaded onto the system and any issues are rectified
• Dealing with customer complaints and ensuring that customer queries are able to be rectified

Desired Skills and Qualities

• Problem solving
• Some knowledge of animal husbandry and animal management would be an advantage and experience must be shown on application
• Experience in pet care and customer service
• Loyal
• Hardworking
• Keen to learn
• Self-motivation
• Enthusiastic
• Friendly, approachable and keenness to learn
• Flexibility with working hours

Desired qualifications

• GCSE’s maths and English grade C/4, or equivalent desired but not essential.
• Applicants must not already hold a level 2 or above in Animal Care.

Future prospects

• The right candidate will help to became an asset to our team and become a permanent member of the team.
• Future prospects include becoming a member of staff and building up to potential become management.
• This will be dependent on skills learnt during the apprenticeship scheme.

Training

• Full training to be provided by the employer and KEITS at the place of employment.
• The applicant will be working towards a Level 2 Animal Care & Welfare Apprenticeship Standard.
• The learner will be allocated an industry specific training consultant who will provide both remote and on site visits throughout the apprenticeship.
• The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship.

Things to consider

• Lots of cleaning involved, general store work and weighing of animal feeds.
• It is not just holding animals all day, however it is very rewarding for the right candidate and able to learn a wide variety of skills in animal husbandry and customer service.
• KEITS reserve the right to close this vacancy should the need arise.