Successful recruits will receive the initial induction as any other member of the workforce. During this time their welfare and learning will be the responsibility of an experienced Contract Manager within the business.
After the initial period of shadowing a number of Team, the Apprentice recruit will be assigned to a specific team and gain accountability of the specific route. It is important the individual gains an insight into the complexities of all roles on the contract.
To create a positive impression with our customers and work to exceed their expectations, presenting a polite and responsible attitude at all times.
To communicate with customers politely and professionally and accurately report customer comments to managers.
To wear the correct corporate clothing and ensure vehicles and machinery are professionally presented and that sites are kept clean and tidy.
To act in a professional and confident manner, to accept responsibility and to work effectively as part of the team to achieve results.
To communicate effectively, to keep managers informed, and to listen and ask questions to ensure understanding.
To read, understand and work to the company’s Health & Safety Policy and use correct PPE: high-viz vest, ear defenders, gloves etc. To ensure that any plant/equipment is used safely and only after suitable training has been given. To understand and work to risk assessments and COSHH assessments and to report accidents and near misses. To report any potential health & safety issues to your manger/supervisor or foreman.
To be reliable in your attendance at work and to follow company rules and procedures if absent from work for any reason.
To be efficient and organised, working to company systems.
To make good use of the opportunity to discuss your work and review your job specification and to take an active part in planning changes and improvements as appropriate.
To be suitably trained/qualified for all work tasks undertaken, taking training opportunities where relevant through the Company’s training programmes
To identify opportunities and suggest alternative, better, more effective ways of doing things.
PERFORMANCE INDICATORS and OPPORTUNITIES FOR ASSESMENT
Things to consider