Customer Service Apprentice
(Enveco Ltd)

This office-based role will be working as part of a small team in the production office of an envelope manufacturer, providing all necessary paperwork etc. to the factory, from purchasing through to delivery.  Working closely with our sales team based at our Milton Keynes head office to ensure smooth running of production. You will be first point of contact for all incoming calls.

Liaising with customers and our manufacturing departments, offering advice and support to customers to ensure that their buying experience is outstanding. Also ensuring team sales targets are achieved by maximising all selling opportunities. This is a varied role which can be developed according to the successful candidate’s skills and previous experience.

We are a supportive and relaxed team that work together in a wonderfully creative industry to achieve the company’s goals.

Duties will include but not limited to;

• Answering calls
• Order entry
• Database management
• Job sheet creation
• Raising Purchase Orders
• Liaising with customers and our manufacturing departments
• Print job sheets
• Printing box/pallet labels
• Happy to lift/move boxes of envelopes in the factory (not an everyday job)
• Booking In deliveries, arranging transport and producing delivery notes/invoices using Sage

You will be offering advice and support to customers to ensure that their buying experience is outstanding. Also ensuring team sales targets are achieved by maximising all selling opportunities. This is a varied role which can be developed according to the successful candidate’s skills and previous experience.

We are a supportive and relaxed team that work together in a wonderfully creative industry to achieve the company’s goals.

Desired Skills and Qualities

• Confident
• Willing to learn
• Good communication skills

Desired Qualifications

• GCSE or equivalent Grade 4/C or higher in maths and English desirable but not essential.
• Applicant must not already hold a level 3 or higher in Business Admin

Future Prospects

• Possibility of future employment if available.

Training

• Full training to be provided by the employer and KEITS at the place of employment.
• The applicant will be working towards and gain a Level 2 Customer service Apprenticeship.
• The learner will be allocated an industry specific training consultant who will provide both remote and onsite visits throughout the apprenticeship.
• The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship.

Things to consider

• KEITS Training Services Ltd reserves the right to close the vacancy earlier than the listed closing date should the need arise
• To Apply click Apply for this Role and for our top tips on how to fill out your application form click here
• Small friendly team
• Free on site car parking
• Close to local amenities